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Theresa Fonseca

Director of Broker Support - Max Insurance

Theresa Fonseca

Theresa is the Director of Broker Support at Max Insurance.

As the driving force behind our Broker Support team, Theresa is on a mission to build and lead a dynamic group of specialists who serve as the frontline advocates for our business. With a focus on results and enthusiasm that's contagious, they spearhead initiatives to enhance broker relationships and elevate our service standards to unprecedented heights.

In executing strategies that build Max’s reputation as a best-in-class carrier, Theresa draws on her substantial experience in underwriting and broker management, stemming back to a family linkage to running insurance brokers.

Theresa's holds a Chartered Insurance Professional designation with distinction for achieving the highest test result in her cohort. Her dedication to mastering the intricacies of the insurance realm, including her underwriting experience, sets her apart as a true leader in her field. Prior to joining Max Insurance, Theresa honed her skills in a previous role at Co-operators Insurance, gaining invaluable insights and experience that continue to drive her success today.

Beyond her professional achievements, Theresa brings a positive energy to her work, ensuring that every interaction is engaging and enjoyable. Whether she's developing presentations, guiding team members, or leading new projects, Theresa's genuine enthusiasm creates an uplifting workplace atmosphere, fostering a culture of collaboration and teamwork.